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Privacy Policy - “Your data is safe

Information in compliance with personal data protection regulations

In Europe and Spain, there are data protection regulations designed to protect your personal information, which our organization is legally obligated to comply with.

Therefore, it is very important to us that you fully understand what we will do with the personal data we request from you.

We will be transparent and give you control over your data, using simple language and clear options that will allow you to decide what we do with your personal information.

Please, if you have any questions after reading this information, do not hesitate to ask us.

Thank you very much for your cooperation.

Who are we?

  • Our company name: CÁNDIDO MUÑOZ PASCUAL, S.L.
  • Our VAT number: B40166878
  • Our main activity: Washing, packaging, and marketing of horticultural products (carrots and leeks)
  • Our address: Camino de Mozoncillo, s/n, 40270 – Carbonero el Mayor (Segovia)
  • Our contact phone number: 12.21.40
  • Our contact email address: candido@hortalizascandido.es
  • Our website: https://www.hortalizascandido.com
  • For your peace of mind, we inform you that we are a company registered in the Segovia Mercantile Registry, Volume 120, Book 0, Folio 210, Section 8, Page SG-2706, B401666878.
We are at your service; please do not hesitate to contact us.

What will we use your data for?

Generally, your personal data will be used to communicate with you and provide you with our services.

It may also be used for other activities, such as sending you advertising or promoting our activities.

Why do we need to use your data?

Your personal data is necessary to communicate with you and provide you with our services. We will provide you with a series of checkboxes that will allow you to clearly and easily decide how your personal information is used.

Who will have access to the information we request?

Generally, only duly authorized personnel within our organization will have access to the information we request.

Similarly, your personal information may be shared with entities that need access to it in order for us to provide you with our services. For example, our bank will have access to your data if you pay for our services by card or bank transfer.

Likewise, your information will be shared with public or private entities to whom we are legally obligated to provide your personal data. For example, tax law requires us to provide the Tax Agency with certain information about financial transactions exceeding a specific amount.

If, apart from the situations mentioned above, we need to share your personal information with other entities, we will request your prior consent through clear options that will allow you to make an informed decision.

How will we protect your data?

We will protect your data with effective security measures based on the risks involved in using your information.

To this end, our organization has adopted a Data Protection Policy, and annual controls and audits are carried out to verify that your personal data is secure at all times.

Will we send your data to other countries?

Some countries in the world are safe for your data, while others are not. For example, the European Union is a safe environment for your data. Our policy is not to send your personal information to any country that is not considered safe from a data protection standpoint.

If, in order to provide you with our service, it becomes essential to send your data to a country that is not as secure as Spain, we will always request your prior permission and implement effective security measures to reduce the risks of sending your personal information to another country.

How long will we keep your data?

We will keep your data for the duration of our relationship and as long as required by law. Once the applicable legal retention periods have expired, we will securely and responsibly delete your data.

What are your data protection rights?

You can contact us at any time to find out what information we hold about you, correct it if it is inaccurate, and delete it once our relationship has ended, provided this is legally permissible.

You also have the right to request the transfer of your information to another entity. This right is called “data portability” and may be useful in certain situations.

To exercise any of these rights, you must submit a written request to our address.

At our offices, we have specific forms available for requesting these rights, and we offer assistance in completing them.

To learn more about your data protection rights, you can consult the website of the Spanish Data Protection Agency (www.agpd.es).

Can you withdraw your consent if you change your mind later? You can withdraw your consent regarding the use of your data at any time.

For example, if you were previously interested in receiving advertising for our products or services, but no longer wish to receive such advertising, you can inform us using the objection to processing form available at our offices.

If you believe your rights have been violated, where can you file a complaint?

If you believe your rights have been violated by our organization, you can file a complaint with the Spanish Data Protection Agency (AEPD) through one of the following means:

  • Online: www.agpd.es
  • Postal address:

Spanish Data Protection Agency
C/ Jorge Juan, 6
28001-Madrid

  • By phone:
    • Tel. 901 100 099
    • Tel. 91 266 35 17

Filing a complaint with the Spanish Data Protection Agency is free of charge and does not require legal representation.

Will we create profiles about you?

Our policy is not to create profiles of our service users.

However, there may be situations in which, for service provision, commercial, or other purposes, we need to create information profiles about you. An example would be using your purchase or service history to offer you products or services tailored to your tastes or needs.

In such cases, we will apply effective security measures to protect your information at all times from unauthorized individuals who might try to use it for their own benefit.

Will we use your data for other purposes?

Our policy is not to use your data for purposes other than those we have explained to you. If, however, we need to use your data for other activities, we will always request your permission beforehand through clear options that will allow you to decide.

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